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Hear Rattleback Records's Story

Services: Commercial Location: Chicago, IL
Rattleback Records - Chicago

"Our internet at Rattleback Records was constantly dropping, which hit our customers and sales hard. Marshmallow stepped in and built a bulletproof system with two dedicated lines for redundancy, plus a new phone line and guest Wi-Fi. We finally have the reliable connection a busy retail shop needs to stay in business."

— Rattleback Records

! The Challenge

Rattleback Records was having major internet issues with dropouts and poor connectivity. This was affecting their abilities to process customer payments and run key operations of their business to serve their customers.

The Solution

We designed a complete network solution that involved the following:

  • Removed Astound as their internet provider
  • Installed redundant internet service lines with Comcast Business, and ported their phone number over for a better rate.
  • Built a network rack to house all their networking and security components in a secure location.
  • Ubiquiti networking solution complete with gateway, PoE switches, controllable power supply and Wifi access points to provide connectivity for employees and customers.

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