Everything you need to know.

Our founder ’s late wife suggested the name. It was inspired by the Stanford Marshmallow Experiment where students were taught delayed gratification. In the experiment, students were told t hey could eat a single marshmallow now or have 3 marshmallows if they waited 15 minutes. The concept of delayed gratification contributed to the students’ successes later in life. They learned patience and hard work yielded rewards. This embodies the work we do, too. The savings we find for our customers grows over time and will continue to grow as our services and solutions mature.

No, we are not an internet service provider. We work with existing providers in the area to install and service the best fit for your needs.

Absolutely, you sit back and watch us work. We remove and return rental equipment, cancel expensive services, negotiate new deals, order and transfer services as necessary.

Streaming is watching content over an internet connection, as opposed to a cable or satellite service. This can include live TV, movies, TV shows, music and more.

Residential

• Free remote support: unlimited calls, text and emails to ensure everything is running right and you have piece of mind
• On-site support comes with a $99 service fee.

Commercial

• This is on a solution-by-solution basis. Please contact us to discuss your needs.

Absolutely. Once we complete our installation, our technicians will show you how to use everything. In addition, you can reach out to us with follow up questions as well.

Schedule a Consultation with us. It’s helpful if you have a copy of your current cable and internet bill ready to go so we can explore the right solution for you.

Yes, with a copy of your bill we’ll be able to identify the rental equipment and fees that we can eliminate.

Anything that you’re paying monthly rental fees for. This includes, but is not limited to, modem/routers, security hubs, cable and satellite TV boxes.

Guaranteed. We primarily mesh Wi-Fi systems to ensure strong coverage, fast speeds and reliability throughout your entire home.

Yes, that’s what we specialize in. We’re not here to oversell you on internet speeds you don’t need, or speeds you don’t get. We consult to find the right speed and price that works best for you.

Our rule of thumb is 50-100 Mbps per person in the household. This is a great tool from Consumer Reports that shows how you likely don’t need as much speed at your internet company sold you on.

Live TV streaming services give you the ability to set and watch your records from any device, anywhere, by storing your recordings in their cloud.

Yes, on most programming you can. There may be some exceptions where a certain program or network doesn’t allow it.

We pride ourselves on transparency. Streaming services are month-to-month with no penalties to cancel. The best internet service deals sometimes come with contracts, but we make sure to review those terms with you.

We take payment after the installation is complete, for the upfront cost of the project.

For internet and live TV streaming, we like to see our customers paying less than $150/mo. Based on average cable bills, that is generally over $100/mo in savings.

Of course! Just reach out to us directly at support@marshmallowstreaming.com and we’ll handle the rest.

You can reach out to us directly at support@marshmallowstreaming.com and we’ll assist with scheduling an appointment.

We’re your first line of defense. Whether it’s your internet service, Wifi or any device connected to it, contact us directly at:

• support@marshmallowstreaming.com
• 224-532-9662

It depends on the solution, but most cases yes. The fees cover a range from cloud video storage for cameras, as well as monitoring for automatic police/fire dispatch in the case of the alarm going off.

We categorize security into the following sections:

• Video Doorbells
• Security Cameras
• Monitored Security

Whether you want a simple doorbell, or turn your home into Fort Knox, we’ve got a solution for you.

Our solutions can have a wide range of components depending on the customer needs. These include, but not limited to:

• Video Doorbells
• Security and Floodlight Cameras
• Motion sensors
• Window/door sensors
• Glass break
• Smoke/CO detection
• Garage door openers
• Smart door locks
• Freeze/Flood sensors

We prefer simplicity. The goal is to have one remote to control everything: TV, streaming devices and sound equipment. And without paying for a ridiculous universal remote.

Our solutions include, but are not limited to:

• Home theater design and implementation
• Multi-zone audio
• Surround sound system and soundbars

Everything from outdoor-rated televisions, surround sound and speaker systems for yourself and your guests.

We typically stick with Ubiquiti for commercial applications, which means no monthly fees. Camera footage is stored locally, while accessible via the cloud.

Of course. You’ll be able to set multiple voicemails for different occasions as well.

Free remote support for non-managed services and service charges for on-site visits.

Significantly cheaper than cable and internet companies. We use UnifiTalk which costs $9.99 per month, per number. This includes 3,000 monthly minutes per number, and you can have unlimited concurrent calls per number.

We take the following steps when designing and implementing a new network:

• Consultation - we understand your business needs and the footprint you need your network to cover
• Design - taking your floor plan we design the network infrastructure to ensure you have full Wi-Fi coverage and connectivity for everyone and every device in your office
• Implementation - we handle everything from scheduling the internet service installation, rack-and-stack the network components, low-voltage wiring and configuration of the entire system
• Customer Success - we continue to provide support for the solution we provided to ensure your business is successful.

Our solutions cover a wide range of office needs, including, but not limited to:

• Conference room design and implementation
• Commercial audio systems for multi-zone control of music
• General TV and sound installation

Our commercial security solutions include, but are not limited to:

• Camera Security
• Door access control
• Intercom systems

Businesses we specialize in are:

• Office or industrial spaces with less than 50 employees
• Retail storefronts and restaurants
• Public and recreational facilities
• Small home offices or leased spaces.

We work with business of different sizes and industries, offering the follow:

• Setting up internet, networking and Wifi systems
• Office TV / AV, including conference room design and implementation
• Security camera system and door access control
• VoIP Phone systems

For commercial work we tend to stick with a Ubiquiti stack for networking, security cameras, door access and VoIP systems. This allows the client to have a seamless eco-system for their technology needs.

The short answer is whatever service is the best value for our client. These do include:

• Dedicated, point-to-point fiber
• Shared fiber
• Hybrid fiber-coax
• Coax cable
• Wireless solutions

Absolutely, and the best part is we’ll take care of the entire porting process for you.