General Questions
The name was inspired by the Stanford Marshmallow Experiment, a study on delayed gratification. In the experiment, students could eat one marshmallow right away—or wait and receive three later. Those who waited tended to see greater success over time.
That idea mirrors what we do. The savings and simplicity we create for our customers grow over time. By making smart, patient decisions today, you’re rewarded with lower bills, better technology, and long-term peace of mind.
Streaming is a modern alternative to cable TV. Instead of using cable boxes, you watch live TV, sports, movies, and shows over the internet using streaming apps and devices.
You still get your favorite channels—but with more flexibility, better features like cloud DVR, and far lower monthly costs. We make sure the transition feels familiar, not overwhelming.
Yes—this is one of the biggest reasons customers work with us.
We handle:
Returning rental equipment
Canceling cable services
Switching or negotiating internet plans
Coordinating with providers when changes are needed
You get one point of contact. We deal with the phone calls and fine print so you don’t have to.
Absolutely. We don’t just install and leave.
Before we go, we:
Walk you through how everything works
Show you how to use your remote and apps
Answer your questions in plain English
And if questions come up later, we’re still here.
No. We are not an internet or streaming provider.
Instead, we act as your technology advisor—helping you choose the best providers, services, and equipment for your needs. We stay independent so we can recommend what’s best for you, not what earns us a commission.
Every household is different, but most customers see significant savings.
On average, customers reduce their monthly bills by:
Eliminating cable box rental fees
Paying only for the channels they actually watch
Switching to more efficient internet plans
We review your current bill and show you exactly what will change before you commit.
Getting Started
Most residential setups are completed in one visit, typically within a few hours.
If internet changes or equipment deliveries are involved, we coordinate everything so the process stays smooth and predictable.
We’ll:
Review your current setup
Install and configure new equipment
Set up apps and services
Test everything thoroughly
Walk you through how to use it
You’ll be streaming confidently before we leave.
Very little. If you have: Recent bills and Account login info (if available).
That can help—but we’ll guide you through anything else as needed.
Yes. We assist with cancellations, equipment returns, and provider changes so nothing falls through the cracks.
Yes. We schedule appointments around your availability.
Equipment & Returns
We remove old cable boxes, outdated routers, and unnecessary rental equipment as part of the transition.
No. We identify what needs to be returned and take care of it for you.
Yes. We handle the return process to ensure you’re no longer charged rental fees.
Absolutely. Many customers don’t realize what they’re paying monthly for. We review your bill and point it out clearly.
If it works well, we’ll keep it. If it’s outdated or underperforming, we’ll recommend better options and explain why—no pressure.
Internet & Wi-Fi
Most homes stream comfortably with 100–300 Mbps, depending on:
Number of TVs
Devices in use
Remote work or gaming needs
We help you choose the right speed—not the most expensive one.
Yes. We compare providers, plans, and pricing to find the best option for your home.
That’s the goal. We assess coverage and eliminate dead zones using smart placement and mesh systems when needed.
Yes. We frequently install and configure mesh Wi‑Fi systems for reliable, whole-home coverage.
We test everything before we leave. If issues come up later, we troubleshoot and help resolve them.
Streaming & Channels
Yes. Live TV, sports, news, and local channels are all available through streaming services.
It depends on what you watch. Popular options include:
YouTube TV
Hulu + Live TV
Netflix, Prime Video, Disney+
We help you choose only what you need.
Streaming lets you subscribe to services individually. We help build a custom lineup so you’re not paying for channels you don’t watch.
Yes. We install, log in, organize, and simplify everything.
Cloud DVR & Devices
Most services offer unlimited or very generous storage, depending on the platform. We explain the options clearly.
Yes. Your recordings can be watched on TVs, phones, tablets, and computers.
We commonly work with:
- Apple TV
- Roku
- Amazon Fire TV
We recommend devices based on ease of use and reliability.
Pricing & Savings
Many customers save $100–$150 per month. Actual savings depend on your current setup, which we review together.
No. We believe in transparency. There are no hidden fees, and streaming services are month‑to‑month.
Support & Appointments
You can schedule directly through our website or by contacting us—we’ll make it easy.
Reach out to us directly. No call centers, no runaround. We’re here to help.
Yes. Life happens—just let us know in advance.
